Contact

Say hello

Contact Us

Last updated: November 12, 2025

Questions about a print, an order, sizing or a return? Email is the best way to reach Fennelbay, and our customer service email is available 24/7.

Email: info@fennelbay.com

Include your order number if you have one, and we can help you faster.

Things we can help with

  • Choosing a print or a gift
  • Changing an address or order before it ships
  • Tracking a parcel
  • Starting a return or reporting a damaged apron
  • Privacy requests and newsletter questions

Before you write

You may find a quick answer in our FAQ, Shipping Policy, Return & Refund Policy or Size Guide.

Registered company address

FRELY TECHNOLOGY CO., LIMITED
RM.1801, EASEY COMM. BLDG.,
253-261 HENNESSY ROAD, WAN
CHAI
HK

This is our registered office and the address for returns. Please email us before posting anything so we can confirm your return; we do not offer phone support.

Fennelbay is a trademark owned and operated by FRELY TECHNOLOGY CO., LIMITED.

FRELY TECHNOLOGY CO., LIMITED
RM.1801, EASEY COMM. BLDG.,
253-261 HENNESSY ROAD, WAN
CHAI
HK

Write to us: info@fennelbay.com. Day or night, our customer service email is available 24/7.

Hong Kong SAR law governs this page and every other Fennelbay policy.